Virtual Field's Impact on Efficiency and Patient Satisfaction

Introduction

Dr. Rosa, a practicing optometrist for 7 years, operates a general optometry office offering a variety of services, with a particular focus on specialty contact lenses and dry eye treatment. Exams run most frequently: 24-2 Bolt, C-40 Screening.

Case study

Challenges and Old Solutions:

Dr. Rosa's practice previously used an older model of a Humphrey Field Analyzer for visual field testing. While functional, it often required repairs, consumed a lot of space, and getting patients lined up and centered was cumbersome. With the space they saved from the Humphrey, they were able to put the Virtual Field as well as a small topographer on one table, so it really helped maximize their pretesting office space.
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Improvements with Virtual Field:

Transitioning to Virtual Field has been a game-changer for Dr. Rosa's practice. The new device is much smaller and fits conveniently on a shared table with another instrument, freeing up valuable space. The ease of use was apparent; the technician could place the patient in the headset, press go, and let the Virtual Field audio instructions (available in 38 languages) handle the rest, allowing her to multitask effectively. The streamlined patient alignment process and the high-tech feel of the machine have impressed both the staff and patients.
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Workflow Integration:

Despite planning an onboarding call, Dr. Rosa's team found Virtual Field so intuitive that they didn't need additional training, simply utilizing the online resources to get started. Virtual Field fits seamlessly into the practice's pretesting workflow. The technician runs multiple exams, including auto-refract, intraocular pressure measurements, and then the visual field test. She inputs the collected data into the system before proceeding to fundus photos and OCT screenings. The results are then uploaded as a PDF into the Eyefinity EMR system, allowing Dr. Rosa to review them all easily.
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Results and Outcomes:

The advanced technology of Virtual Field has not only impressed patients but has also proven invaluable in identifying unexpected diagnoses. In a recent case, a patient came in for a routine eye exam, and the visual field screener detected potential signs of glaucoma. Subsequent examinations confirmed the diagnosis, highlighting the crucial role this technology plays in comprehensive eye care. Virtual Field has successfully identified several cases that might have otherwise gone unnoticed.