Welcome!

Welcome to Virtual Field! We are excited to join you on your journey to provide exceptional medical care to your patients.

This guide will teach you the basics about your headset and help you take your first exam. You will also be able to schedule a live training with one of our incredible onboarding specialists. Welcome aboard!

Turn on the headset

  • Locate the power button on the bottom of the headset.
  • Hold down the power button for 3-5 seconds to turn the headset on.

Connect to Wifi

  • Put on your headset.
  • Double click the
    button on your controller.
    • If you cannot find the pointer on screen, point your controller forward and press and hold the
      button to reset the controller.
  • Select your Wifi and enter your password when prompted.
    • If your password has special characters, choose the “EN” version.
  • Submit your password and look for a green checkmark next to your Wifi network name.
  • Press the
    button once to return to the Virtual Field app.

Sign in online

  • Open virtualfield.io on your computer or tablet.
  • Click the “Sign In” button on the top right of the screen.
  • Enter your username and password and press “Sign In”.

Set up an exam

  • Click the blue “New Exam” button next to your new headset.
  • Fill in the patient information and select your exam type.
  • Select the patient’s native language in the instructions dropdown.
  • Click “Start Exam” to queue up the exam on your headset.

Take the exam

  • Click the power button once to wake your device up if it is asleep.
  • Put on the headset and click to start the exam instructions.
  • Complete the exam!

View your results

  • When your exam finishes, click the button to view the test results.
  • You can download the test results into your EMR or print them out.
  • For more details, see the EMR section of our User Manual.
  • You can view progression analysis results from the patient’s profile.

Charge your headset

  • You should charge your headset overnight and between exams.
    • You can also use the 10 foot cable to charge during an exam.
  • Every evening, turn the headset all the way off by holding down the power button for 3-5 seconds.

Charge your controller

  • Your headset comes with four rechargeable batteries.
  • We recommend keeping two batteries in the controller and the other two on the charger.
  • Swap the batteries in the controller and the charger every 2-3 days.

Schedule a training call

Schedule a training call with your team by clicking on the date that works best for you, selecting a time, and clicking “Confirm”. We are excited to meet you face to face!

Get another month, free!

  • Take a picture of yourself with your headset. Don’t forget to smile!
  • Post the picture on Instagram or Facebook and tag us at:
    • Instagram: @virtual_field
    • Facebook: @virtualfieldperimeter
  • If you pay monthly, you will receive one free month. Annual customers will receive 10% off their next annual payment. This promotion applies to one headset per account and can be redeemed once.